This lesson is part of a full course, Business English Networking. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course.
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Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails
University of WashingtonAbout this Course
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Intermediate Level
Approx. 2 hours to complete
English
Subtitles: Chinese (Traditional), Arabic, French, Ukrainian, Portuguese (European), Chinese (Simplified), Italian, Vietnamese, Afrikaans, German, Urdu, Russian, Turkish, English, Spanish, Mongolian
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessFlexible deadlines
Reset deadlines in accordance to your schedule.
100% online
Start instantly and learn at your own schedule.
Intermediate Level
Approx. 2 hours to complete
English
Subtitles: Chinese (Traditional), Arabic, French, Ukrainian, Portuguese (European), Chinese (Simplified), Italian, Vietnamese, Afrikaans, German, Urdu, Russian, Turkish, English, Spanish, Mongolian
Could your company benefit from training employees on in-demand skills?
Try Coursera for Business
Offered by
University of Washington
Founded in 1861, the University of Washington is one of the oldest state-supported institutions of higher education on the West Coast and is one of the preeminent research universities in the world.
Syllabus - What you will learn from this course
2 hours to complete
Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails
This lesson is part of a full course, Business English Networking. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course. By the end of this lesson, you will be able to: (1) Distinguish between formal and informal language; (2) Distinguish between direct and indirect language; and (3) Choose the appropriate tone based on your relationship with your recipient, the context, and request.
2 hours to complete
4 videos (Total 10 min), 2 readings, 3 quizzes
Reviews
- 5 stars67.22%
- 4 stars20.16%
- 3 stars10.92%
- 1 star1.68%
TOP REVIEWS FROM LESSON | BUSINESS ENGLISH SKILLS: HOW TO NAVIGATE TONE, FORMALITY, AND DIRECTNESS IN EMAILS
by AJNov 3, 2020
But course is unfinished. Nothing happens after week 1.
by MCJun 25, 2022
The lesson makes me clear to catch which is formal and which is direct as it will tell you when you are informal or how you should be indirect.
by ABJun 21, 2021
Very helpful, I would love to hear more about the subject!
by HPJul 18, 2022
I completed the course but there is no certificate
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