This course is part of the Coaching Skills for Managers Specialization

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445 ratings

Kris Plachy

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Coaching Skills for Managers SpecializationUniversity of California, Davis

About this Course

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In order for coaching to be most effective, it’s important that there is strong culture of coaching and accountability which you will learn how to incorporate into your one-on-one meetings in this course. 
We’ll discuss strategies in coaching great employees who are highly motivated, consistent performers, and poor performers.  

We’ll explore specific tools, such as a coaching agenda, you can employ immediately in your coaching conversations. You will learn how to use the "Coaching Algebra" technique in typical performance scenarios managers encounter. Finally, you’ll walk away from this course with some concrete strategies on how to coach other coach-managers.

If you are ready to begin creating a coaching practice within your own organization, please join us in this course!

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Shareable Certificate

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Course 3 of 4 in the

Coaching Skills for Managers Specialization

Approx. 19 hours to complete

English

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Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Course 3 of 4 in the

Coaching Skills for Managers Specialization

Approx. 19 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructor

Instructor rating

4.85/5 (64 Ratings)

Kris Plachy

CEO and Founder & Instructor, Leadership Coach, LLC &

UC Davis Division of Continuing and Professional Education

82,641 Learners

6 Courses

Offered by

University of California, Davis

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Syllabus - What you will learn from this course

Content Rating97%(2,613 ratings)

Week1

Week 1

4 hours to complete

Course Overview & How to Create a Culture of Coaching and Accountability

In this first module, you will reflect on all of the key elements of the coaching process we've talked about thus far in the specialization - mission, purpose, vision, accountability, key performance indicators, and expectations. After completing this module, you should be able to describe techniques for coaching different types of employees, and be able to start establishing an effective coaching practice that will work for you and all the employees that make up your team.

4 hours to complete

7 videos (Total 41 min), 3 readings, 1 quiz

Week2

Week 2

3 hours to complete

Designing a 1:1 Coaching Practice for Those You Lead

This module is an invitation to think about how you manage your face-to-face or one-on-one time with the employees you manage. We'll discuss the importance of having 1:1 meetings as well as ensuring consistency in your coaching with all of the employees you supervise by creating a coaching agenda. By the end of this module, you should be able to explain the importance of KPIs and goals in coaching practices, create a coaching agenda, and use common and effective coaching tools when having conversations with those you supervise.

3 hours to complete

8 videos (Total 67 min), 3 readings, 1 quiz

8 videos

Module 2 Overview2mUsing KPIs to Diagnose Performance5mGoals and Performance6mEnsuring Consistency in Coaching Practice7mKey Elements of a Coaching Agenda7mOwning the Coaching Process7mCoaching Tools15mLeadership Boundaries14m

3 readings

Audio Podcast: Why One-On-Ones with Employees Are a Manager Must15mHandout: One-on-One Worksheet30mHow to Make Your One-on-Ones with Employees More Productive10m

1 practice exercise

Module 2 Quiz15m

Week3

Week 3

1 hour to complete

Applying Coaching Algebra to Typical Performance Scenarios

This module will discuss how to handle performance scenarios that all managers will likely deal with when coaching employees. After completing this module, you will be able to apply Coaching Algebra to diagnose the performance gap, describe some basic techniques when having the conversations, and apply either tactical or developmental accountability coaching for each of the common situations listed below.

1 hour to complete

7 videos (Total 40 min), 1 reading, 1 quiz

3 hours to complete

Coaching the Coach

3 hours to complete

4 videos (Total 22 min), 1 reading, 2 quizzes

Week4

Week 4

8 hours to complete

Specialization Milestone 2: Your Coaching Practice and Agenda

8 hours to complete

4 videos (Total 22 min)

Reviews

4.7

121 reviews

5 stars
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4 stars
16.36%
3 stars
0.67%
2 stars
0.89%
1 star
1.56%

TOP REVIEWS FROM COACHING PRACTICES

by SSSep 30, 2020

Though i had little bit of understanding about coaching, this course helped learned the structured way of doing it. Thanks much to the instructor for making it plain and simple for the learners.

by CRFeb 21, 2021

This course gave me a great idea of how being a line-manager I should reflect to each of my team member. Help them to perform at their peak. Great Learning Session.

by NHAug 29, 2020

Refreshing to see a course have such a strong component of practical elements - how to put the theory just learned into practice and showing learners what it looks like in the real world. Thank you.

by MIJun 12, 2020

A great course I would recommend to all senior and top managers. The course facilitator is outstanding and honestly we need more facilitators with passion.

View all reviews

About the Coaching Skills for Managers Specialization

In this Specialization, you will learn the essential skills to coach people for improved performance. You will learn from Executive Coach and UC Davis Instructor Kris Plachy, who has created and transformed dozens of teams through coaching. She will share best practices, research, tools and models for coaching effectively. You will learn how effective managers use coaching to establish clear expectations and accountability, how to assess performance, and how to conduct coaching conversations that build awareness and get results. Throughout the courses, you will apply insights about management and coaching to develop your own coaching practice and tools.

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
What is the refund policy?
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions? Visit the Learner Help Center.

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