Chevron Left
Back to Conflict Resolution Skills

Learner Reviews & Feedback for Conflict Resolution Skills by University of California, Irvine

927 ratings

About the Course

Resolving conflict in a positive manner is a skill that can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active listening skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...

Top reviews


Apr 19, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.


Apr 29, 2020

Design of the course is excellent with videos, book reviews, case studies and interviews with field experts. I love this course and enjoyed a lot and I learned so many concepts.

Filter by:

51 - 75 of 233 Reviews for Conflict Resolution Skills

By Anthony K

Aug 27, 2020

By Carroll B

Nov 16, 2020

By Gilbert M

Sep 27, 2020

By Gaurav G

Oct 24, 2019

By Ahmad A

Sep 22, 2021

By vessssko

Oct 12, 2015

By Gary L

Sep 26, 2015

By awatif m

Mar 27, 2018

By Avinash D

Apr 29, 2020


Sep 27, 2020

By Eddah K

Mar 24, 2016


Jun 29, 2021

By Emily B

Feb 20, 2016

By achraf b

Apr 28, 2020


Jun 11, 2020

By Dr. J C

Sep 25, 2019

By Anita W

Oct 7, 2022

By Brandon D

Dec 26, 2015

By Kyle G

Aug 13, 2021

By Ayodele F

Feb 21, 2021

By Prashant K

Aug 26, 2021

By Scheherazade T

Jul 25, 2017

By Bryce C

Feb 24, 2018

By Ingrid W

Feb 2, 2019

By Safaa J

Jul 17, 2016