Chevron Left
Back to Conflict Resolution Skills

Learner Reviews & Feedback for Conflict Resolution Skills by University of California, Irvine

922 ratings

About the Course

Resolving conflict in a positive manner is a skill that can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active listening skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...

Top reviews


Apr 19, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.


Apr 29, 2020

Design of the course is excellent with videos, book reviews, case studies and interviews with field experts. I love this course and enjoyed a lot and I learned so many concepts.

Filter by:

201 - 225 of 232 Reviews for Conflict Resolution Skills

By Ali A

Apr 18, 2016

By Shibaji M

Nov 6, 2015

By Ramya s

Jun 9, 2020


Mar 7, 2017

By Wang J

Sep 27, 2015

By sameer s

Mar 17, 2016

By Eshan K

Feb 15, 2016

By ansh m

Mar 22, 2016


Oct 8, 2019

By Ulisses

Feb 15, 2016

By John A

May 26, 2022

By Linda K

Jan 18, 2016

By Varvara

May 26, 2020

By Christian B

Aug 14, 2019

By Mohemmad R

Oct 20, 2015

By Dr. S M

Jun 11, 2020

By Muhammad I R

Dec 12, 2019

By Mike L

Aug 30, 2016

By Thierry C B

Oct 3, 2022

By Cheri P

May 11, 2018

By Esmaeel A

Dec 26, 2019


Aug 31, 2021

By Warren

May 9, 2016

By Franck R

Oct 7, 2022

By Andrea P

Oct 6, 2019