This course is part of the Professional Skills for the Workplace Specialization

4.8
stars
474 ratings

Diane Davidson

17,355 already enrolled

Offered By

Professional Skills for the Workplace SpecializationUniversity of California, Davis

About this Course

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Have you ever tried to find a solution to a problem only to realize you’ve been focusing on the wrong problem from the very beginning? Or you’ve proposed a solution only to have it shut down by your boss or coworkers? How stressful and defeating is that? With massive changes in our world that seem to create the most difficult of circumstances, both personally and professionally, your skills as a critical thinker and problem solver need to be further developed now more than ever.  
By the end of this course you will have learned and memorized a practical model to solve problems on your own and with others. These 7 critical steps will ensure that you have looked at a problem from every angle and considered multiple solutions. In fact, this dynamic and holistic approach will help you solve problems once and for all!

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Course 2 of 4 in the

Professional Skills for the Workplace Specialization

Beginner Level

At least 1-2 years of experience.

Approx. 7 hours to complete

English

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What you will learn

Apply critical thinking skills to complex problems.
Apply a model for solving problems and pose questions to further understanding of specific problems.

Skills you will gain

Critical Thinking
Decision-Making
Problem Solving
Brainstorming

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Course 2 of 4 in the

Professional Skills for the Workplace Specialization

Beginner Level

At least 1-2 years of experience.

Approx. 7 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructor

Instructor rating

4.8/5 (201 Ratings)

Diane Davidson

Certified Stakeholder Centered Coach & Instructor

Continuing and Professional Education

17,355 Learners

1 Course

Offered by

University of California, Davis

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Syllabus - What you will learn from this course

Content Rating98%(1,514 ratings)

Week1

Week 1

3 hours to complete

Getting Started and Introduction to Problem Solving

3 hours to complete

5 videos (Total 27 min), 2 readings, 2 quizzes

Week2

Week 2

3 hours to complete

Brainstorming and Analyzing Options

3 hours to complete

5 videos (Total 21 min), 2 readings, 1 quiz

Week3

Week 3

2 hours to complete

Recommending and Engaging Feedback

2 hours to complete

6 videos (Total 20 min), 1 reading, 1 quiz

Reviews

4.8

142 reviews

5 stars
81.83%
4 stars
14.82%
3 stars
2.92%
2 stars
0.20%
1 star
0.20%

TOP REVIEWS FROM CRITICAL THINKING SKILLS FOR THE PROFESSIONAL

by MAMar 22, 2023

Good information and easy to understand course on required steps in problem solving. Recommended for junior professionals.

by DSAug 26, 2022

very effective for problem solving skill for deeper expalnaintion with analytical problms quiz and very clear teching.

by PSMar 3, 2022

It helps to change the dynamics when interacting with others and shape percptions that might have been skewed

by SRMar 19, 2021

It has been a great course as the shared tips and steps were practical and easy to apply. Nice and fun lecturer.

View all reviews

About the Professional Skills for the Workplace Specialization

This Specialization is intended for working professionals early in their career and for organizations who look to improve interpersonal relationship skills among their employees, clients, and customers.

Through four courses, you will explore the use of emotional and social intelligence, practice a formula for problem solving, cultivate a growth mindset, and build skills related to adaptability and resilience in an ever-changing environment. These skills show up in business relationships and communication and ultimately impact professional effectiveness. You will be able to demonstrate sound judgment by engaging in critical thinking to reach decisions and solve problems independently. You will be able to develop a competitive advantage by learning, adapting, and harnessing insights from past endeavors. You will assess your own expectations in your current or anticipated work roles and settings, and how those may align with or differ from what is required by employers and other stakeholders now and in the future.

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions? Visit the Learner Help Center.

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Critical Thinking Skills for the Professional

About this Course

What you will learn

Skills you will gain