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Back to Content Strategy for Professionals: Engaging Audiences

Learner Reviews & Feedback for Content Strategy for Professionals: Engaging Audiences by Northwestern University

4.6
stars
690 ratings

About the Course

In this course, professionals at all levels of an organization will learn the best ways to engage an audience they want and need by smartly implementing their important, strategic stories and information and by using proven tools and techniques to enhance an audience’s experiences and interest. Content Strategy is a conversation that provides thought-leadership. It starts a “conversation” with users and stakeholders inside and outside an organization. Conversations are the natural way people think about complex issues. Conversations also enable people to develop “stories,” which lead to understanding and helpful mental pictures. Content Strategy practitioners are at all levels of the best enterprises – in all departments and sectors from the top leader to the newcomer in the ranks. In this complex information age, forward-thinking employees know that if they and their organizations are to thrive, they need to go beyond their job descriptions. They must master the most demanding communications frontier – creating engaging, strategic, honest stories and information that is valued by their most important audiences. In turn that will make their enterprise stand out. Regardless of their area of work, position or expertise, Content Strategy practitioners know how to use words, pictures, video, and social and mobile media to interact with their most important constituents with trustable, actionable information that the audience values and will use. The strategic content they produce enhances the user’s lives and deepens their understanding and engagement with the organization. Guest lecturers in this course include: -- Rachel Davis Mersey, Associate Professor, Medill, Northwestern -- Ed Malthouse, Theodore R. and Annie Laurie Sills Professor of Integrated Marketing Communications, Medill, Northwestern -- Bobby Calder, Charles H. Kellstadt Professor of Marketing & Director of the Center for Cultural Marketing, Kellogg, Northwestern -- Steven Duke, Associate Professor, Medill, Northwestern -- Janice Castro, Assistant Professor Emerita, Medill, Nothwestern...

Top reviews

SH

Sep 14, 2018

Very informative! Various concepts were highlighted to help me design increasingly engaging content for my readers. Will recommend it to everyone seeking to enhance their content strategy skills.

PN

Dec 19, 2019

I learned exactly what I expected to learn, especially the clear distinction between Content Strategy and Content Marketing and how to truly "engage" the audience. Very happy with the course :)

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126 - 150 of 183 Reviews for Content Strategy for Professionals: Engaging Audiences

By Yishawu I

Apr 15, 2021

Massive value

By Paula A C G

Sep 13, 2020

Great Course!

By Manju R

Mar 12, 2019

Great course!

By HONGMEI Q

Feb 24, 2021

Nice course¡

By Francisco S H

Mar 25, 2020

Very usefull

By Tunde A

Aug 22, 2016

Greatcourse

By Tong V C

Dec 27, 2020

Good idea

By Paramjit S

Feb 23, 2019

Great ...

By mohamad s b

May 23, 2020

Great!!!

By Kanij F

Feb 20, 2021

Great!

By Mohamed A R M

Sep 8, 2016

goog

By Saradwati C

Aug 9, 2017

I loved the course. It will give a very good start to someone who wants to learn the basics of Content Strategy and its application.

However, I just have two feedbacks to give:

Firstly, I would have preferred to have the Case Study in the third week instead of the second. Trying to complete the Case Study without completing the last few topics did not make sense to me because there were actually questions on content voice and tone in the Case Study, which were topics from week 3.

Secondly, there was some issue in the course assessment. In Part B it says: 'Write or create...', which means we could either write or upload a file for this section. So many of us, including me, just wrote the content instead of uploading a file. But when peer reviewing, I figured out that the written content and the file upload had to be separately reviewed and marked for completion, which was very unfair. Though I got 100% weightage but a lot of us taking the course had got less than 100% weightage because of this confusion. The worst part was there was no way to resolve it before getting the final weightage.

Please check and rectify this for future students.

Thanking You

Saradwati Chatterjee

By Christopher A

Nov 30, 2017

I would have preferred more reading material and that the readings were less related to journalism and more related to general business. I would also have liked presentation slides to support the "talking heads" presenting the material. I received a grade for the completion of the course. I have no idea how that grade was determined as I did not receive any feedback on the concluding ShenShi case study, the feedback I provided others, or the other "deliverables." Finally, the second course in this specialization doesn't start for more than two weeks after concluding the first course. This seems like an excessive amount of time--especially since LinkedIn is billing me for that down-time.

By salwa a

Jan 22, 2022

The content is wonderful and very rich, but it is flawed by the difficult language, the use of a lot of similes and metaphors is difficult for non-English speakers to understand the topic and literal translation does not solve this shortcoming, it is like telling you (grow your brain) this is an Arabic expression that you will not understand even if you speak Arabic, it mean (don't care)

By Laura C

Nov 3, 2022

This course was well-organized and provided a nice disillation of content strategy and takeways. The mix of conversations between Northwestern professors and experts, readings and slides provided multiple ways to learn the information. Some of the social media MOOC content was several years old, which I wish I had realized before I started since that is one of the reasons I enrolled.

By Marco G

May 3, 2020

Useful content, and very well presented.

My only remarks are on the test, which is placed in Week 2 instead of at the end of the course - even though some of the concepts you need to know in order to complete it are explained in Week 3. Also, you can either type or attach your answer, but you never do both, which means you will never get a "perfect" grade.

By Fran H

Sep 11, 2016

Content was fantastic, however delivery was quite dull, two talking heads and chapters from a helpful, but rather dry book. The best part was the assignment. Could be spruced up with some printable versions of the text screens, or even better, a workbook to use in figuring out how to use this at home.

By Shabnam D

Oct 18, 2022

It was an amazing learning experience with excellent instructors like John Lavine, Candy Lee, and many more. Got to explore a lot of vital aspects of content strategy. A big thank you to such extremely good instructors and Coursera by Google for this wonderful learning opportunity.

By Julia V N

Apr 17, 2020

The course is really good, but the assessment has twice the same question (one for the option of typing and the other one for uploading). The problem is that although only one is required, when the assignment was graded, I lost points because the assessors didn't understand this.

By Christine O

Aug 13, 2017

John Lavine was interesting and a good speaker. Some of the other professors were not as engaging. I was distracted by the weird video editing that cut away at odd time. I felt the reading were very dated. However, I do feel I learned quite a lot.

By Massimiliano P

Jan 5, 2021

I thoroughly enjoyed the content and the way it's explained and presented. The insights are to the point, succinct but valuable. Having an assignment to work on and complete really helped me to understand how content strategy is created and applied.

By Laura D S

Oct 7, 2021

The content is great, but it is impossible to complete the series of courses due to a lack of submissions to review. I'd like to finish the capstone, and I have done all my work, but the review of OTHERS' work is holding me up.

By Jenny G

May 13, 2018

This course flows nicely and is easy, but interesting, to follow. I recommend it for anyone who is getting started in marketing or needs a refresher. It's also helpful to have access to their resources.

By Elaine R

May 17, 2020

The course was great, lots of good information presented in an easy-to-understand way. It ended kind of abruptly, I wasn't sure it was over, so maybe a stronger ending - but that's a minor quibble.

By Rick T

Aug 16, 2022

Excellent advice and background on what constitutes a well thought out content management strategy. Would have liked even more social media content tips, but that's a minor point.