This course teaches you the simple principles expert managers use to improve and motivate employee performance. You’ll never have to avoid telling an employee “the truth” again, because the seven techniques we teach will not make employees defensive or afraid. As a manager, or someone who would like to be a manager, you’ll also learn specifically what feedback is, how negative feedback is weighed more heavily than positive, and how positive feedback can super-charge behaviors such as creativity and teamwork.
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Giving Helpful Feedback
University of Colorado BoulderAbout this Course
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Try Coursera for BusinessSkills you will gain
- Communication
- Staff Management
- Coaching
- Performance Management
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Syllabus - What you will learn from this course
Introduction to Giving Helpful Feedback and Positive Feedback
Negative Feedback: Use With Caution
The Seven Essential Feedback Skills - Part I
The Seven Essential Feedback Skills - Part II
Reviews
- 5 stars79.75%
- 4 stars17.05%
- 3 stars2.35%
- 2 stars0.53%
- 1 star0.30%
TOP REVIEWS FROM GIVING HELPFUL FEEDBACK
This course was short but very informative and very helpful for an aspiring leader like myself. It also helped me understand how to view or understand when I receive feedback. I highly recommend it!!
I learned a lot from this course. It gave the psychological background in addition to instructions in how to give feedback. Learning the Why made me understand the What so much better.
I liked the mix of business and psychology in this course, as well as the straight forward and easily implemented strategies for improving both positive and negative feedback.
Excellent course with resources to be used immediately. Opportunity to learn independently and apply the principles with exemplars and video to guide the process.
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