About this Course

Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Beginner Level

Conhecimentos básicos em atendimento ao cliente.

Approx. 26 hours to complete
Portuguese (Brazilian)

Skills you will gain

  • Aprendizado de Máquina
  • Inteligência Artifical
  • CRM orientado a dados
Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Beginner Level

Conhecimentos básicos em atendimento ao cliente.

Approx. 26 hours to complete
Portuguese (Brazilian)

Offered by

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Fundação Instituto de Administração

Syllabus - What you will learn from this course

Week
1
Week 1
7 hours to complete

O Futuro e os Desafios dos Sistemas de CRM

7 hours to complete
5 videos (Total 14 min), 11 readings, 6 quizzes
Week
2
Week 2
7 hours to complete

Fundamentos de Inteligência Artificial

7 hours to complete
5 videos (Total 17 min), 10 readings, 6 quizzes
Week
3
Week 3
7 hours to complete

Introdução ao Aprendizado de Máquina

7 hours to complete
5 videos (Total 19 min), 10 readings, 6 quizzes
Week
4
Week 4
6 hours to complete

Aplicações de Modelos

6 hours to complete
6 videos (Total 29 min), 11 readings, 6 quizzes

About the Inteligência Artificial Aplicada ao CRM Specialization

Inteligência Artificial Aplicada ao CRM

Frequently Asked Questions

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