8 Management Styles in Business: Choosing the Best Fit
February 26, 2024
Article · 7 min read
This course is part of People and Soft Skills for Professional and Personal Success Specialization
Instructor: IBM Skills Network Team
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(1,994 reviews)
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Beginner level
This course is suitable for anyone, regardless of previous experience. This course is also perfect for people just starting or in their early career.
(1,994 reviews)
Recommended experience
Beginner level
This course is suitable for anyone, regardless of previous experience. This course is also perfect for people just starting or in their early career.
Identify and analyze different communication styles and understand their strengths and weaknesses
Demonstrate active listening skills and questioning styles to explore issues and enhance understanding
Identify conflict response styles; approach and effectively mediate workplace conflicts
Determine ways to build and maintain trust and increase your influence and eminence in the workplace
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In order to have a successful professional life, you have to be able to communicate with the people you work with. You have to be able to communicate with co-workers in a way that establishes respect and influence.
This short course is designed to teach you how to communicate with the people you work with in ways that shows confidence and gives them a sense of trust. By taking this course you will learn how to assert your influence and how you can use these skills to do things like resolve issues between people at work. At every job, there is bound to be a conflict that will arise, and by taking this course you will gain the communication skills you need to resolve them. By learning the interpersonal skills that this course will equip you with, you will gain some foundational skills that will pave the way for your success. This short course will provide you with the essential skills you need to be able to be able to successfully communicate and establish yourself with people in your professional life. The course is suitable for anyone who wants to learn, no matter how much experience you have. This course is part of the People and Soft Skills for Professional and Personal Success Specialization from IBM.
Interpersonal Skills are skills you use every day to communicate and interact with others. They enable you to interact positively and work effectively with others. The Interpersonal Skills course will help you develop skills and behaviors required to become an effective communicator, make a lasting impact, and deal with challenges in a controlled and focused manner.
24 videos27 readings8 assignments
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At IBM, we know how rapidly tech evolves and recognize the crucial need for businesses and professionals to build job-ready, hands-on skills quickly. As a market-leading tech innovator, we’re committed to helping you thrive in this dynamic landscape. Through IBM Skills Network, our expertly designed training programs in AI, software development, cybersecurity, data science, business management, and more, provide the essential skills you need to secure your first job, advance your career, or drive business success. Whether you’re upskilling yourself or your team, our courses, Specializations, and Professional Certificates build the technical expertise that ensures you, and your organization, excel in a competitive world.
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Reviewed on Nov 24, 2023
For me, this course was very valuable. It helped me to see myself from the outside. Thank you.
Reviewed on Nov 17, 2024
Me gustó mucho, son herramientas esenciales para nuestro crecimiento como personas, adicional que nos enseña como relacionarnos con los demás
Reviewed on Sep 24, 2023
This was a very enlightening course which solves work related conflicts and how to manage interpersonal relationships especially in a professional environment
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