Modern organisations are characterised by increasingly higher levels of uncertainty, complexity and diversity. In our current globalised work environment, how can you manage the power and politics that persistently influence organisational decision-making? Being savvy about organisational politics and having the nous to negotiate and resolve conflict is a critical capability for managers at all levels. This course will develop your negotiation and conflict resolution skills – crucial to becoming a positive influence in your organisation. Via structured learning activities (video lectures, quizzes, discussion prompts and written assessments) you will conceptualise and measure power and politics; analyse and develop strategies for influencing stakeholders; and learn how to act with integrity and purpose when ‘playing politics’.
This course is part of the Influencing: Storytelling, Change Management and Governance Specialization
About this Course
- 5 stars75.91%
- 4 stars19.16%
- 3 stars4.19%
- 2 stars0.72%
TOP REVIEWS FROM NEGOTIATION SKILLS: NEGOTIATE AND RESOLVE CONFLICT
Well designed and explained notes.
Clear video and sounds.
Enough notes for reading.
This course was at High standard
really well presented with relevant and practical theories that can be implemented in a workplace straight away! One of the better courses i have done recently.
This course was very insightful and gave me insights on how to handle conflict and negations in my personal life as well as in business.
I love the practical application through the exam by using scenario... Definitely will go back to the concepts from time to time.
About the Influencing: Storytelling, Change Management and Governance Specialization
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