Modern organisations are characterised by increasingly higher levels of uncertainty, complexity and diversity. In our current globalised work environment, how can you manage the power and politics that persistently influence organisational decision-making? Being savvy about organisational politics and having the nous to negotiate and resolve conflict is a critical capability for managers at all levels. This course will develop your negotiation and conflict resolution skills – crucial to becoming a positive influence in your organisation. Via structured learning activities (video lectures, quizzes, discussion prompts and written assessments) you will conceptualise and measure power and politics; analyse and develop strategies for influencing stakeholders; and learn how to act with integrity and purpose when ‘playing politics’.
This course is part of the Influencing: Storytelling, Change Management and Governance Specialization
About this Course
- 5 stars76.15%
- 4 stars19.03%
- 3 stars4.11%
- 2 stars0.68%
TOP REVIEWS FROM NEGOTIATION SKILLS: NEGOTIATE AND RESOLVE CONFLICT
Well designed and explained notes.
Clear video and sounds.
Enough notes for reading.
This course was at High standard
Great course on negotiation and conflict resolution. The instructor is knowledgeable and breakdown complex issues well in a multifaceted manner.
really well presented with relevant and practical theories that can be implemented in a workplace straight away! One of the better courses i have done recently.
The instructor described the lessons nicely. This is an important course for the HR professionals. I learnt and enjoyed this course much . This course will help me build career in life .
About the Influencing: Storytelling, Change Management and Governance Specialization
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