In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently.
About this Course
Skills you will gain
- 5 stars76.05%
- 4 stars17.16%
- 3 stars3.60%
- 2 stars1.32%
- 1 star1.84%
TOP REVIEWS FROM OPERATIONS AND SUPPLY CHAIN DECISIONS AND METRICS
This course was easy to follow and provided insight into quality management and operational management. The tools and techniques gained from this course is a foundation moving forward.
Very well taught course with excellent examples and content. Very subtle asssignment. I loved the readings part. This course can't get anymore better. Thank you Prof. Udatta Palekar.
I am a People manager for client services ( operations) and this course helped me to understand many concepts. They will be useful for my day to day work.
Great baseline for operations management. I wish however that the course was more balanced, with less concentration of such important content (particularly VSM) on week 4.
About the Value Chain Management Specialization
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