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Learner Reviews & Feedback for International Leadership and Organizational Behavior by Università Bocconi

4.8
stars
3,158 ratings

About the Course

Leaders in business and non-profit organizations increasingly work across national borders and in multi-cultural environments. You may work regularly with customers or suppliers abroad, or be part of a globally dispersed cross-functional team, or an expatriate manager on an international assignment. You may be a member of a global online community, or a development aid worker collaborating with an international network of partner organizations. In all of these contexts, your effectiveness as a leader depends on how well you understand and are able to manage individual and collective behaviors in an intercultural context. In this course – together with a team of Bocconi expert faculty and Bocconi alumni – we’ll explore the theory and practice of international and intercultural leadership and organizational behavior. Social science research has revealed systematic ways in which our behavior differs across cultural contexts – enabling us to more effectively work across borders. Insights from psychology, neuroscience, sociology and anthropology, from communication studies and from management scholarship allow us to understand what shapes individual and group decision making, what enhances or weakens team performance, and how we can build and use our social networks. And the shared practical experience of international leaders allows us to identify concrete steps to enhancing intercultural leadership competence, and to be cognizant of common leadership challenges. Learning about organizational behavior provides a great opportunity to develop your leadership skills and to reflect on your own behavioral tendencies. How do you usually make important decisions? What motivates you and how do you try motivating others? How successfully do you leverage and integrate diverse skills and views in a team? Do you prefer professional relationships with a close-knit group of trusted colleagues, or with a far-flung network of acquaintances from all walks of life? If you really want to learn how organizations behave and take decisions and at the same time develop leadership skills, then this is the course for you. We are looking forward to welcoming you and supporting you on this journey of learning and discovery. COURSE SYLLABUS Week 1 - Leadership Acumen. International perspective on leadership, common traps & challenges, and opportunities of intercultural leadership. Week 2 - Navigating Culture. Impact of cultural differences on organizations, decoding culture, culture classifications and stereotyping, developing intercultural intelligence. Week 3 - Communication. Communication and its impact on leadership identity and relationships, managing communication to improve decision making, steps for developing your intercultural communication skills. Week 4 - Motivation. Views on individual motivation, cultural differences in motivation, developing motivation and commitment in teams. Week 5 - Networking. Patterns of interpersonal relationships in/across organizations, strategically developing social networks and social capital, norms for networking across cultures. Week 6 - Conflict. Effective / defective conflict management approaches, dealing with ethical dilemmas. Thanks to the participation of our alumni and of the Bocconi Alumni Association, participants will have practical insights on international leadership. RECOMMENDED BACKGROUND All are welcome! Some prior exposure to basic issues of organizational behavior (communication, decision making, motivation, etc.) is useful, but not required....

Top reviews

JJ

Aug 2, 2022

The instructor was very helpful and elaborate and now I feel more empowered and knowledgeable about leadership. I can't wait to apply all that I've learned real soon. Kudos to the team! -Julia Jimenea

AY

Jan 6, 2017

I completed this course while working abroad and I loved it. The course helped be to have a better understanding and respect for different cultures in life and in the work environment.

Thank You!

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776 - 800 of 865 Reviews for International Leadership and Organizational Behavior

By Marion N

Nov 24, 2020

I

By EL O F

Sep 4, 2017

E

By Subir K G

Aug 10, 2017

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By Matheus B

Mar 17, 2024

One of the best free courses to introduce into leadership concepts. It has great content, great fundaments and taught by professionals. In my opinion, one of its key features are the diverse lessons as some are structured like interviews and others are like small experiments, this give a sense of proximity to the student because they can identify with the questions. I like that Franz gives importance to interculturality, and for so, he talks to people from different nationalities that also share experience with working with different cultures. The course has small 10 questions forms to each week to reinforce your apprenticeship, which is really nice to address the important topics to study and to know which one you are more familiar and others less familiar. I do not think this course gives any type of professionality or expertise to the topic of leadership but it is indeed the right path to start. I say this goes to one of the best structured courses I have taken, and mind my words, I have taken many courses, hahaha! Now, this course is not perfect. One flaw I noticed from my experience is that some questions in some questionaries are from very specific topics that were not much highlighted in some lessons. This means that, the teacher would comment about them very briefly before jumping to the next one. As a result, I thought they were not very important to note about, and that impacted on my performance. I recommend creating a section dedicated to list the important topics about a concept right before the questionaries.

By Veranika

Jul 29, 2022

I really enjoyed this course. First of all, the theory was well explained in combination with practical examples. Thanks to both of these factors, gaining knowledge and understanding the content was easy. In my opinion, the content itself is very relevant, especially when you have to deal with the international environment every day at work, school, etc. Secondly, I would like to note the professionalism of the lecturer and how easy it was to follow him, as well as understand his well-spoken English (even better than well). The participants (students) were also interestingly integrated into the lectures, which I think is a great advantage of this course. The only thing I personally didn't like was the amount of theory. Sometimes it overwhelmed me, especially when out of 5 videos, only 1 was practical. To sum up, I liked the course and would definitely recommend it to others.

By Andy N

Jul 21, 2020

I am an experienced International Manager but I found this course both reassuring and useful. For parts I could find my own processes and thinking supported by the theory. Even parts where I haven't formalized my thinking but 'kind of know it' was supported by the course, This was very reassuring. I also learnt a lot particularly in Networking and Conflict Management. I hadn't previously considered the cultural impact in this respect.

My only frustration (irritation) was the way the lecturer speaks with sentences ending with things like "if you please". This adds nothing and sounds like a non-native English speaker trying hard to sound either smart of posh. To a native English speaker it sounds irritating. I even wonder if it makes comprehension of the course more difficult when English is challenging for a student.

By Kawita T

Jul 23, 2020

This course is beneficial to my future employment and I learned a lot. I liked the way the course was structured, but some videos were too long, and some accents difficult to understand. However, that is good practice, as I do work in international environments. I do wish the host would not use too much of "so", it is very disturbing and also the pauses -eh, er, eh , er - are not pleasant.

Overall, I have enjoyed the exercises and quizzes, as they assess what I have understood from each chapter. I look forward to joining more relevant courses on Coursera

By Ms. S L

May 28, 2020

Very effectively planned course. I appreciate the effort put in by Mr.Franz Wohlgezogen in bringing together different opinions that have added to the overall knowledge disseminated through this course. However, certain areas need deeper explanation and a slower pace of teaching as at times the course excavates interesting areas but does not delve into it adequately. This is especially applicable to week 4 and 5 of the course. Overall , a good course on international leadership. Commendable effort by the team!

By Gunita S

Aug 8, 2021

The course covers a wide range of aspects of international leaderships, it's challenges and how to overcome the challenges. It opens up ones' mind about how to handle situations in multi-cultural contexts and will be helpful to not even leaders but also people working in foreign countries or Multi-National companies.

By David W

Apr 30, 2020

Very enjoyable course, some problems with the starting of videos etc but content was very interesting. Bit slow to begin with and different from the other coursera course I have completed, the last two weeks were very useful and stimulating. I will certainly use the skill learnt in my working (and home) life.

By Marion W

May 19, 2023

I was able to learn the important aspects of leadership. I appreciated the integration of both the local and International aspects of leadership.

Thank you for also bringing the Alumni who added good insights especially on the practical side of the course content.

I have definitely acquired new skills.

By Matteo T

Jul 18, 2020

Well structured and organized, the course is clear and provides the necessary background to understand basic tools and techniques. The understanding of those will help to practice them in professional experiences and contributes for a more efficient implementation for long lasting results.

By Jennifer K

Sep 26, 2023

I especially enjoyed the decision making, team motivation and social capital content and references. The course is from 2015 but I believe the content is still relevant and they had some timeless leadership principles. The global lens has been a useful refresher for me

By Srimannarayana M

Aug 23, 2017

This is very helpful for the new managers who are working in global environment. I could able to understand different concepts. The examples, reference material and interactive sessions with other leaders are useful. Especially the instructor is engaging through

By Ganesh R M

Aug 17, 2018

This course emphasis more on general communication problems faced by individuals and organizations in their day to day life. addresses all concepts related to conflicts and resolutions and several communication related issues and how to overcome them.

By Amit b

Mar 4, 2023

Dear Team,

I have just completed the course on International Leadership & Organizational Behavior , Learn about the organizational behavior, Leadership Responsibility, Communication , Building Professional Network & Managing Conflicts .

By Patrick H

Jan 29, 2020

I found this course to be extremely interesting and beneficial, and directly relevant to my current work experience. It helped me reflect on my own processes as a team leader and I have begun planning improvements for the future.

By Ben H

Nov 7, 2021

This course was facilitated well and contained helpful information. Unfortunately, in my opinion, this course focused on the "soft" skills rather than practical, objective ways to improve your ability as a leader.

By Su S M

Nov 24, 2015

I am learning a lot from the course about leadership qualities and communication across culture. The slideshow and reading material really helps with digesting and remembering some of the points made in the video.

By Annmary C (

Feb 17, 2021

The course was so good. I got to learn more about the organization and how leadership has to be maintained. The topics were discussed in such a way that it can be practised in real life. Thank you so much.

By Elise M

Jun 16, 2022

I really enjoyed this course and was able to get some good foundational information on international business and leadership. I really enjoyed tackling these intersections in business and social science.

By Tahar

Jul 2, 2020

One of the best online course I have attended. If there was thing that I would recommend to help leaders working in multicultural environment to manage their followers, it would be this course..

By Samir A

Sep 20, 2022

the course was overall good and I learned really new ides and informations, it was just a bit boring. it would have been much better if you could make it more comfortable and interesting.

By Dipto B

Sep 12, 2020

The course structure is very well. I completed it within one week. The course teacher describes different issues perfectly. These leadership skills definitely will help me in the future.