4.5
stars
814 ratings

Google Cloud Training

43,770 already enrolled

Offered By

Site Reliability Engineering: Measuring and Managing Reliability

Google Cloud

About this Course

54,356 recent views

Service level indicators (SLIs) and service level objectives (SLOs) are fundamental tools for measuring and managing reliability. In this course, students learn approaches for devising appropriate SLIs and SLOs and managing reliability through the use of an error budget.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Intermediate Level

Approx. 14 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

What you will learn

How to make systems reliable
Quantifying risks to and consequences of SLOs
Understanding SLIs, SLOs and SLAs

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Intermediate Level

Approx. 14 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructor

Instructor rating

4.54/5 (255 Ratings)

Google Cloud Training

1,878,909 Learners

1,022 Courses

Offered by

Google Cloud

We help millions of organizations empower their employees, serve their customers, and build what’s next for their businesses with innovative technology created in—and for—the cloud. Our products are engineered for security, reliability, and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping customers apply our technologies to create success.

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

Syllabus - What you will learn from this course

Content Rating88%(4,695 ratings)

Week

Week 1

28 minutes to complete

Introduction to SRE

28 minutes to complete

11 videos (Total 27 min)

11 videos

Course structure2m

What's the difference between DevOps and SRE? - Intro15s

What's the difference between DevOps and SRE?5m

Now SRE Everyone Else with CRE! - Intro10s

Now SRE Everyone Else with CRE!6m

CRE's Three Reliability Principles3m

Reliability in the Cloud3m

How SLOs help your business make decisions1m

How SLOs help you build features faster1m

How SLOs help you balance operational and project work1m

Making SLOs work for your organization59s

1 practice exercise

DevOps/SRE1m

1 hour to complete

Targeting Reliability

In this module we’re going to talk about how you measure the desired reliability of a service. We will address what to consider when setting SLOs for your application within your organization. We'll look at the three principles we use to measure the desired reliability of a service: figuring out what you want to promise and to whom, figuring out the metrics you care about that make your service reliability “good", and finally, deciding how much reliability is good enough.

1 hour to complete

7 videos (Total 14 min)

1 hour to complete

Operating for Reliability

1 hour to complete

7 videos (Total 19 min)

Week

Week 2

2 hours to complete

Choosing a Good SLI

2 hours to complete

14 videos (Total 41 min)

14 videos

Introduction1m

User happiness in metric form1m

The properties of good SLI metrics4m

Ways of measuring SLIs4m

The SLI menu2m

The SLI equation1m

Request / Response SLIs5m

Data processing SLIs6m

But my system is really complex!2m

Managing complexity with aggregation2m

Managing complexity with bucketing3m

Achieveable SLOs1m

Aspirational SLOs1m

Continuous improvement1m

3 practice exercises

Measuring happiness5m

Commonly used SLIs15m

Correctness and Coverage5m

Week

Week 3

4 hours to complete

Developing SLOs and SLIs

4 hours to complete

7 videos (Total 18 min)

Week

Week 4

4 hours to complete

Quantifying Risks to SLOs

4 hours to complete

4 videos (Total 20 min)

1 hour to complete

Consequences of SLO Misses

1 hour to complete

9 videos (Total 21 min)

Reviews

4.5

255 reviews

5 stars
69.77%
4 stars
20.51%
3 stars
5.28%
2 stars
2.45%
1 star
1.96%

TOP REVIEWS FROM SITE RELIABILITY ENGINEERING: MEASURING AND MANAGING RELIABILITY

by RVSep 22, 2020

Good overview of SRE and best part of the course are the hands on exercises which helped to understand how to frame the SLIs ,SLOs and error budgets.

by DSSep 27, 2020

Excellent course on SRE principles. Peer reviews are awkward due to lack of metric information, but they content attempts to re-enforce the principles and provide practical experience to the learner

by ARApr 18, 2021

very good, assignments make you to think to your real work. not like other course just to teach you theoretical part. Also grading structure is very well organized and evaluated by 4 peers.

by KSApr 12, 2022

Nicely condensed and focused the topics of SLI SLO and error Budget. Would have liked some examples of SLA though to finish it off but still a great course for an SRE or "Future SRE"

View all reviews

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I purchase the Certificate?
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions? Visit the Learner Help Center.

Build employee skills, drive business results

Discover Coursera for Business

Site Reliability Engineering: Measuring and Managing Reliability

Site Reliability Engineering: Measuring and Managing Reliability

About this Course

What you will learn