This course is part of the Effective Communication in the Globalised Workplace Specialization

4.6
stars
85 ratings

Sarah Chong

8,490 already enrolled

Offered By

Effective Communication in the Globalised Workplace SpecializationNational University of Singapore

About this Course

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In this course, you will learn strategies not only on how to communicate effectively but also how to strengthen your relationships with co-workers and other stakeholders from diverse cultural backgrounds, both inside and beyond the organisation. In particular, "Strengthening your widening network" aims to equip you with a workplace discourse that facilitates familiarity with practices in the working environment and to help you appreciate the complexities inherent in the organisational structure and hierarchy. 
You will learn to write effective emails demonstrating a keen awareness of your audience and the 7 communication principles. In addition, you will learn to voice your views and assert your position at various communication contexts such as formal meetings and work-related discussions.  
 
By the end of the course, you should demonstrate a greater communicative and linguistic competence, with a better grasp of interpersonal and intercultural communication in a globalised workplace.

Flexible deadlines

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Shareable Certificate

Earn a Certificate upon completion

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Course 2 of 5 in the

Effective Communication in the Globalised Workplace Specialization

Intermediate Level

Approx. 9 hours to complete

English

Subtitles: French, Portuguese (European), Vietnamese, Russian, English, Spanish

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Course 2 of 5 in the

Effective Communication in the Globalised Workplace Specialization

Intermediate Level

Approx. 9 hours to complete

English

Subtitles: French, Portuguese (European), Vietnamese, Russian, English, Spanish

Instructor

Instructor rating

4.71/5 (7 Ratings)

Sarah Chong

Centre for English Language Communication

8,490 Learners

1 Course

Offered by

National University of Singapore

A leading global university located in Asia, the National University of Singapore (NUS) is Singapore’s flagship university, and offers a global approach to education and research with a focus on Asian perspectives and expertise. Its transformative education includes a broad-based curriculum underscored by multi-disciplinary courses and cross-faculty enrichment.

Syllabus - What you will learn from this course

Week

Week 1

1 hour to complete

About the Specialisation and the Course

In this Module, you will find out more about the four courses that are offered in this Specialisation.

1 hour to complete

2 videos (Total 10 min), 3 readings

2 hours to complete

Faces Places Phases

We will look at getting to know our colleagues, the physical work place, as well as the different levels of people on the organisational chart.

2 hours to complete

5 videos (Total 35 min), 1 reading, 2 quizzes

Week

Week 2

3 hours to complete

Effective Communication through the Email

We will look at how to connect with people appropriately and on the right note, as well as using the right mode, bearing in mind the 7Cs of effective communication as well as some theoretical constructs of intercultural communication. We will also look at effective email writing.

3 hours to complete

6 videos (Total 33 min), 1 reading, 3 quizzes

Week

Week 3

3 hours to complete

Meetings in a Globalised Workplace

We will look at appropriate meeting behaviours and skills, how to participate at meetings effectively so as to be a contributing member of your organisation. We shall also be looking briefly at how you can build trust and credibility, two very important elements in interpersonal relationships.

3 hours to complete

9 videos (Total 41 min), 1 reading, 4 quizzes

Reviews

4.6

25 reviews

5 stars
72.41%
4 stars
18.39%
3 stars
6.89%
2 stars
1.14%
1 star
1.14%

TOP REVIEWS FROM STRENGTHENING YOUR WIDENING NETWORK

by MSMay 23, 2020

It was a great time exploring this course. Though there were some glitches but over all it was an amazing experience.

by DIFeb 3, 2021

The course is manageable.I would like to thank the friendly students and staff. The NUS network is a good to be part of.Happy Lunar new year and thanks.

by VSMar 10, 2017

i have not seen best web UI than coursera Ui,its awesome.

by DSFeb 2, 2021

Great course!! I liked it very much , the content was right and very helpful

View all reviews

About the Effective Communication in the Globalised Workplace Specialization

In this Specialization aimed for those who are preparing to enter the workplace, we will share with you some key cultural and linguistic features characterizing effective communication in this increasingly diverse and internationalised workplace.

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions? Visit the Learner Help Center.

Strengthening Your Widening Network

About this Course