Designing effective interactive systems requires understanding the needs and capabilities of the people who will be using them. In this UX course we will focus on how to interact with users (or potential users) to understand what they need, what they currently do, what they love and hate, and examine human capabilities and behavior as they relate to UX design.
This course is part of the User Experience Research and Design Specialization
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About this Course
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessSkills you will gain
- User Research
- Affinity Diagram
- human computer interaction
- User Experience (UX)
Could your company benefit from training employees on in-demand skills?
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Syllabus - What you will learn from this course
Lesson 1: Introduction and Qualitative Research Overview
Lesson 2: Interview Protocols
Lesson 3: Interviews, Observation, and Data Extraction
Lesson 4: Affinity Walls and Analysis
Reviews
- 5 stars82.45%
- 4 stars11.84%
- 3 stars2.41%
- 2 stars1.75%
- 1 star1.53%
TOP REVIEWS FROM UNDERSTANDING USER NEEDS
Excellent course. I really learned a lot about evaluating UX design through information acquired by interviewing users.
Found this course very interesting and gained valuable skills which can be applied to multiple subjects of inquiry.
A very good course in building the idea to a person regarding how the process of the building an product should go starting from user needs .
Really it is a great course from a practical and technical side, It needs a lot of work to complete but it 100% worth it.
You will get a very good skill, practicing user research.
About the User Experience Research and Design Specialization

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