Now more than ever, corporations are investing heavily in IT. The quality of these investments affect the daily work of millions, yet it’s not uncommon to see industry surveys where the failure rates for IT projects is over 50%. It’s possible to do better and it’s possible to do so consistently. In this two-week course, we’ll step through major challenges within corporate IT and how to address them with the disciplined use of design thinking, Lean Startup, and agile as a team framework.
This course is part of the Leading the Modern Day Business Specialization
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About this Course
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Syllabus - What you will learn from this course
How do you define a customer-centric strategy you can actually execute?
How do you prototype IT solutions people want to use?
Reviews
- 5 stars71.14%
- 4 stars20.72%
- 3 stars5.97%
- 2 stars1.16%
- 1 star0.99%
TOP REVIEWS FROM CUSTOMER-CENTRIC IT STRATEGY
Could have been slower and had more hands-on experience. Very quick to go through parts of the content and assume learners are picking it all up easily.
The examples presented in the course were really helpful in understanding what goes into developing a customer centric IT strategy.
The examples of how to apply the learnings to actual problem scenarios is amazing.
Excellent content, and some of the examples are actually related to real life scenarios. It's good to focus on small and medium businesses instead of talking about Fortune 500 companies all the time
About the Leading the Modern Day Business Specialization

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