Module 3 -Organizations/People and Information/Technology (video 1 of 2)

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Skills You'll Learn

ITIL 4 Foundation topics, ITIL Terminogy

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NN

Dec 27, 2021

Great preparation, need corrections though for the final 2 exams. I am unable to double check the incorrect answers.

KP

Oct 7, 2021

I have studied this dedicatedly and I have cleared my external ITIL 4 certification. Wonderful Course Material

From the lesson

The Four Dimensions of Service Management

This module introduces the Four Dimensions of Service Management, including organizations and people, information and technology, partners and suppliers, and value streams and processes.

Taught By

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    Sabrina Moore

    Instructor

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