Course Introduction 

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Skills You'll Learn

Networking Setup, Software Configuration, Technical Support, Troubleshooting, Helpdesk Ticketing Systems

Reviews

4.9 (24 ratings)

  • 5 stars
    91.66%
  • 4 stars
    8.33%

SZ

Oct 28, 2022

For me, this was a short course. I have completed all the previous courses and I am confident that I will be landing a great job using the specialization knowledge.

MK

Aug 26, 2022

This major has helped me develop my professional skills as an IT support specialist. Thank you Coursera, thank you IBM

From the lesson

Hardware and Operating Systems 

In this module, you will demonstrate knowledge of hardware and operating systems in the context of providing technical support.

Taught By

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