Create a User Journey Map in Miro
By the end of this project, you will be able to build a user journey map to aid in scoping out a project, maintain a customer-focused approach in design, and identify opportunities for continuous improvements. To do this you will gain hands-on experience exercising empathy and applying user research to accurately document the stages, actions, emotions, and thoughts of the user while assessing opportunities for continuous improvements that support customer success in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.
User Experience Design (UXD)
User Centered Design (UCD)
In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:
Your workspace is a cloud desktop right in your browser, no download required
In a split-screen video, your instructor guides you step-by-step
by MBAug 10, 2021
Very practical and with clear explanations on user journeys and user flows.
by RRSep 16, 2021
Project phase she needs to spend more times on the last steps on creating then talking..
by KSJan 31, 2022
I really liked my mentor's way of explaining things.