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Learner Reviews & Feedback for Create a User Journey Map in Miro by Coursera Project Network

14 ratings

About the Course

By the end of this project, you will be able to build a user journey map to aid in scoping out a project, maintain a customer-focused approach in design, and identify opportunities for continuous improvements. To do this you will gain hands-on experience exercising empathy and applying user research to accurately document the stages, actions, emotions, and thoughts of the user while assessing opportunities for continuous improvements that support customer success in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

Top reviews


Aug 10, 2021

Very practical and with clear explanations on user journeys and user flows.


Jan 31, 2022

I really liked my mentor's way of explaining things.

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Aug 11, 2021

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