How to improve customer satisfaction on Facebook

Offered By
In this Guided Project, you will:
2 hours
No download needed
Split-screen video
Desktop only

In this guided project, you will learn how to improve customer satisfaction, increase customer's purchase experience with respect to post purchase strategy, understand the three purchase stages, and increase customer survey response rates on Facebook. By the end of this project, you will have learned how to ensure customer satisfaction on Facebook.

Skills you will develop

  • Marketing

  • Customer Service

  • Social Media Marketing

  • Customer Satisfaction

  • Facebook

Learn step-by-step

In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:

How Guided Projects work

Your workspace is a cloud desktop right in your browser, no download required

In a split-screen video, your instructor guides you step-by-step

Frequently Asked Questions