Take a Critical Path Approach to UX Maps in Miro

Offered By
In this Guided Project, you will:
2 hours
Intermediate
No download needed
Split-screen video
English
Desktop only

By the end of this project, you will be able to leverage a critical path approach to build a practical user experience map that identifies the key interaction moments that influence a customer’s success achieving the goals, so that resources can be strategically applied to the most critical touchpoints. To do this you will gain hands-on experience diagramming a user experience to identify a customer’s and brand’s critical path to success in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

Skills you will develop

  • Business Process Management

  • Strategic Planning

  • User Experience Design (UXD)

  • User Experience (UX) Research

  • User Centered Design (UCD)

Learn step-by-step

In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:

How Guided Projects work

Your workspace is a cloud desktop right in your browser, no download required

In a split-screen video, your instructor guides you step-by-step

Frequently Asked Questions