Create a services customer satisfaction process

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In this Guided Project, you will:
1 hour
Beginner
No download needed
Split-screen video
English
Desktop only

In this 1-hour long project-based course, you will learn how to map your customer interactions, align marketing and service opportunities, design a process for achieving and measuring customer satisfaction. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

Skills you will develop

  • services

  • Marketing

  • Customer Satisfaction

  • Business Process

  • Business Design

Learn step-by-step

In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:

How Guided Projects work

Your workspace is a cloud desktop right in your browser, no download required

In a split-screen video, your instructor guides you step-by-step

Frequently Asked Questions