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Explore the Retail Course Catalog
University of Pennsylvania
Skills you'll gain: Human Capital, Employee Retention, Workforce Development, Employee Training, Talent Management, Digital Transformation, Organizational Strategy, Human Resources, Employee Engagement, Supply Chain Management, E-Commerce, Supply Chain, Brand Strategy, Analytics, Business Analytics, Customer Insights, Brand Loyalty, Marketing Strategy and Techniques, Customer Engagement, Global Marketing
University of Pennsylvania
Skills you'll gain: Brand Strategy, Customer Insights, Brand Loyalty, Marketing Strategy and Techniques, Customer Engagement, Global Marketing, Market Trend, Consumer Behaviour, Competitive Analysis, Business Technologies, Innovation, E-Commerce
- Status: Free
Università Bocconi
Skills you'll gain: Annual Reports, Retail Store Operations, Brand Management, Global Marketing, Brand Strategy, Digital Publishing, Social Media Content, Communication Strategies, Marketing Strategies, Business Management, Business Modeling, Business Strategy, E-Commerce, Consumer Behaviour, Market Trend, Product Development
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Retail Sales, Call Center Experience, Transaction Processing, Selling Techniques, Verbal Communication Skills, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Cash Register Operation, Problem Solving, Time Management, Conflict Management
- Status: Free
Coursera Instructor Network
Skills you'll gain: Merchandising, Inventory Management, Visual Merchandising, Consumer Behaviour, Inventory Management System, Planogram, Retail Management, Retail Sales, Selling Techniques, Customer Insights
CVS Health
Skills you'll gain: Transaction Processing, Retail Store Operations, Team Oriented, Cash Register Operation, Customer Service, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Customer Data Management, Cross-Functional Collaboration, Business Reporting, Communication
University of Pennsylvania
Skills you'll gain: Digital Transformation, Supply Chain Management, E-Commerce, Supply Chain, Analytics, Business Analytics, Customer Analysis, Business Technologies, Descriptive Analytics, Predictive Analytics, Consumer Behaviour, Technology Strategies, Decision Making
- Status: Free
Coursera Project Network
Skills you'll gain: Customer Analysis, Unsupervised Learning, Customer Insights, Marketing Analytics, Applied Machine Learning, Customer Data Management, Data Analysis, Web Analytics, Retail Store Operations, Machine Learning, Machine Learning Algorithms, Histogram, Pandas (Python Package)
Keller Williams
Skills you'll gain: Lead Generation, Value Propositions, Sales Process, Real Estate Sales, Sales Prospecting, Market Opportunities, Brand Management, Social Media Content, Property and Real Estate, Property Management, Customer Relationship Management, Communication, Customer Relationship Building, Relationship Building, Business Relationship Management
Amazon Ads
Skills you'll gain: Campaign Management, Advertising, Advertising Campaigns, Brand Loyalty, Digital Marketing, Marketing, Promotional Strategies, Media Planning, Search Engine Marketing, Web Analytics, Customer Engagement, Brand Awareness, E-Commerce, Performance Analysis, Global Marketing
- Status: NewStatus: New AI skills
Skills you'll gain: Content Marketing, Promotional Strategies, Social Media Content, Target Audience, Marketing Channel, Digital Marketing, Marketing Communications, Content Creation, Generative AI, Social Media, Design, Social Media Strategy, Design Elements And Principles, Typography, Graphic and Visual Design, Marketing Strategies, Marketing Effectiveness, Adobe Creative Cloud, Data Ethics, Data Integrity
Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Retail Store Operations, Problem Solving, Professionalism, Verbal Communication Skills, Communication
In summary, here are 10 of our most popular retail courses
- Omnichannel Retail Strategy: University of Pennsylvania
- Retail Marketing Strategy: University of Pennsylvania
- Management of Fashion and Luxury Companies: Università Bocconi
- CVS Health Retail Customer Service: CVS Health
- Introduction to Merchandising: Coursera Instructor Network
- Retail Customer Service: CVS Health
- Retail Digital Supply Chain: University of Pennsylvania
- Machine Learning in Retail: Coursera Project Network
- Sales Fundamentals: Keller Williams
- Foundations of Retail Media: Amazon Ads