good

nice

good

good

nice

yes

.

It was a great course, however I dont appreciate Coursera using my certificate to advertise. No, its not 2-4 hours a week at 4 weeks. Its 3 times that many hours on a good day, let a one a bad one, and this course was 5 weeks. If you're going to add things like that, at least be honest and put how many hours I actually spent working in this class. Im not an ad, Ive paid to be here already. Show some class.

Great video content, but some of the questions and answers seemed to be worded in ways I am not familiar with. There were a couple gramar and spelling errors as well, but overall the curriculum was delivered and received well.

I really did enjoy this course. Lots of information given and to take in. My only concern wias during the lab portion. Trying to follow along visually with the video was hard, as the was going a bit fast to follow along.

Good course for beginners, however, it lacks visual presentations. Many people learn and remember pictures, it would be even better if you had incorporated visual presentations.

Thanks for the efforts.

Everything was easy to grasp and understand, and much of the stuff learned corresponded with the work I do currently, so it made my job so much easier to do.

This is a great course that's brilliantly laid out and I recommend completing it if you want to start a career in IT.

A great introduction to the field, and the most valuable is the practicality of the approach.

A very good course for gaining all the brief knowlegde about "What is Technial Support " .

Sometimes it feels like a lot of repeating information and needs more structure.

The course

was really

helpful

and informative

content

about

tech support

Its kinda boring but very informative and useful.

Good short course got what I wanted from it.

Amazing experience and highly interactive

Basic, but informative and foundational.

Helpful with ticketing systems

It taught I learned

Raccomandato

Was great!