Chevron Left
Back to Customer-Centric IT Strategy

Learner Reviews & Feedback for Customer-Centric IT Strategy by University of Virginia

601 ratings

About the Course

Now more than ever, corporations are investing heavily in IT. The quality of these investments affect the daily work of millions, yet it’s not uncommon to see industry surveys where the failure rates for IT projects is over 50%. It’s possible to do better and it’s possible to do so consistently. In this two-week course, we’ll step through major challenges within corporate IT and how to address them with the disciplined use of design thinking, Lean Startup, and agile as a team framework. By the end of this course, developed at the Darden School of Business at the University of Virginia and taught by top-ranked faculty, you’ll be able to: Use the Business Model Canvas to focus your company strategy and facilitate buy-in from stakeholders Translate your work on the Canvas to specific charters in IT Rapidly prototype strategically-aligned processes for implementation within your IT infrastructure Please Note: This is a short-form course, two weeks in duration....

Top reviews


Aug 27, 2020

Excellent content, and some of the examples are actually related to real life scenarios. It's good to focus on small and medium businesses instead of talking about Fortune 500 companies all the time


Dec 2, 2020

Leading the Modern Day Business Specialization should be renamed to something that is better aligned with the industry terms - such as

Digital Transformation Specialization or

Filter by:

26 - 50 of 146 Reviews for Customer-Centric IT Strategy

By Francisco L

Oct 8, 2018

By Ali S A

Jun 15, 2019

By Ashish G

Apr 10, 2021

By Karen R A D

Feb 12, 2021

By Nirav N

Sep 12, 2020

By Evellyn

Nov 20, 2019

By Durga P P

Aug 19, 2020

By Engineer Y

Apr 10, 2020

By Radek A

Jan 23, 2022

By Judy L

Nov 3, 2020

By Bhargav R S

Mar 23, 2018

By Nimasha M

Nov 11, 2020

By Bashir O L

Jul 25, 2019

By Jonathan K

Jun 6, 2018

By Lilian T

Oct 31, 2020


Jun 8, 2020

By Miriam M I L

Nov 22, 2022

By Swaminathan N

Nov 18, 2020

By Jean-Luc K

Jan 20, 2021


Mar 20, 2022

By Ira A

Aug 10, 2020

By Shitalkumar S

Jun 22, 2018

By Amir S

Sep 6, 2022

By Antonio C

May 27, 2020

By Venkateswararao N D

May 16, 2020