Chevron Left
Back to Improving Communication Skills

Learner Reviews & Feedback for Improving Communication Skills by University of Pennsylvania

1,765 ratings

About the Course

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

Top reviews


Mar 11, 2020

This course surpassed my expectation. I can not only apply what I have learned in my professional life but also can help me to improve some personal aspects, like communication with my family members.


Sep 9, 2020

An absolutely wonderful course on communication skills. Its a course every professional should take as it teaches the very basics of communication that we all should incorporate and practice everyday.

Filter by:

26 - 50 of 457 Reviews for Improving Communication Skills

By Kierra A W

Jun 23, 2019

By Piotr

Jul 7, 2018

By Ruiqi J

Dec 10, 2017

By M V B

Dec 2, 2017

By sara m m

Sep 11, 2017

By Marcin K C V P

Jan 23, 2020

By Chin L Y

Oct 17, 2019

By Gabriela A

Mar 22, 2020

By Jhemmylrut T

Mar 25, 2020

By Maria G

Mar 12, 2020

By Gilbert C

Jan 25, 2020

By Karen M

Jul 24, 2020

By Sai K S

May 1, 2020

By Alex G B

May 26, 2020


May 4, 2020

By Marjorie D F M

Jun 13, 2020

By Khangeldy K

Apr 13, 2020

By Lukrecija V

Jun 16, 2020

By Michal

Jul 11, 2020

By Levi

Aug 19, 2022

By Seleem B

Jun 20, 2020

By Jazeeoou u

Dec 21, 2021

By R B

Jul 12, 2020

By Jorge S

Jan 28, 2021

By Iva C

Jun 26, 2020