Chevron Left
Back to Improving Communication Skills

Learner Reviews & Feedback for Improving Communication Skills by University of Pennsylvania

4.7
stars
1,768 ratings

About the Course

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

Top reviews

MG

Mar 11, 2020

This course surpassed my expectation. I can not only apply what I have learned in my professional life but also can help me to improve some personal aspects, like communication with my family members.

SP

Sep 9, 2020

An absolutely wonderful course on communication skills. Its a course every professional should take as it teaches the very basics of communication that we all should incorporate and practice everyday.

Filter by:

101 - 125 of 458 Reviews for Improving Communication Skills

By Shafay S

Oct 12, 2017

By Brajesh S B

Apr 17, 2020

By Sandra S N

Mar 25, 2020

By Agata M

May 1, 2020

By Marta K

Jun 22, 2020

By Kyle D

Apr 7, 2018

By Russell N

Feb 7, 2020

By Tong ( L

Apr 22, 2021

By Jennifer G

Mar 21, 2018

By Mirna S

Jan 29, 2018

By PAVAN K S

Jun 25, 2020

By Mayank A

May 22, 2020

By Sidrah Q

Jan 20, 2019

By Jana A

Nov 2, 2017

By Rudo

Nov 4, 2020

By Ankit N

Feb 3, 2020

By Santiago M

Oct 13, 2021

By RUSSELL L

Jul 21, 2019

By ALIND J

Sep 2, 2017

By 喵鲁

Jul 23, 2020

By Patricia K

Mar 13, 2021

By Mujtaba H

Nov 1, 2018

By Mazen T H Y

Jun 22, 2018

By Sara L

Mar 5, 2021

By Daniel C M

Feb 22, 2021