Chevron Left
Back to Conflict Resolution Skills

Learner Reviews & Feedback for Conflict Resolution Skills by University of California, Irvine

927 ratings

About the Course

Resolving conflict in a positive manner is a skill that can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active listening skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...

Top reviews


Apr 19, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.


Apr 29, 2020

Design of the course is excellent with videos, book reviews, case studies and interviews with field experts. I love this course and enjoyed a lot and I learned so many concepts.

Filter by:

76 - 100 of 233 Reviews for Conflict Resolution Skills

By viviana c

Jul 18, 2017

By Maria J

Oct 1, 2020

By Fabio M R

Feb 26, 2018

By Carisa C

Aug 8, 2016

By Alberto W

Nov 16, 2015

By Constance J N

Feb 9, 2016

By Gelo R

Apr 5, 2017

By Malak A

Feb 28, 2017

By Dr V K R N D o P K

Oct 1, 2020

By Liu Y

Jan 2, 2018

By Sofia B

Oct 10, 2015

By Mark R

Oct 1, 2022

By Abhishek T

May 1, 2020

By Julia F

Apr 23, 2018

By José d J D L C G

Feb 10, 2016

By Ossama Z

Jan 27, 2016

By Héraul O (

Jan 17, 2021

By Edna M R

Mar 1, 2022

By Viralkumar P

Sep 16, 2021


Feb 25, 2016

By Arif u c

Aug 3, 2020


May 27, 2019

By Katarzyna P

Jun 26, 2017

By Marie G G

Jul 18, 2020

By Chick E

Apr 15, 2018